Frequently Asked Questions
Everything you need to know about your Santicler experience.
What is Santicler's commitment to sustainability?
We prioritize ethical production by using eco-friendly fabrics and maintaining a transparent supply chain to ensure every garment has a minimal environmental footprint.
How long will it take to receive my order?
Standard shipping typically takes 3 to 7 business days within the continental United States. International shipping times vary by location and selected service.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain sale items may be final sale.
How do I determine my size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more relaxed fit or contacting our styling team for advice.
Do you offer international shipping?
Yes, Santicler ships to most countries worldwide. Duties and taxes are calculated at checkout to ensure a seamless delivery process without hidden fees.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Shop Pay.